Privacy Policy

Effective Date: April 18, 2026
Last Updated: April 18, 2026

Chicago Rust LLC ("we," "us," or "our") operates the website chicagorust.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

Information We Collect

Information You Provide

When you use our contact form, request a quote, or email us, you may provide:

  • Name — so we know who we're talking to
  • Email address — so we can respond to your inquiry
  • Phone number (optional) — if you prefer a phone call
  • Project details — descriptions, photos, or other information about your project

Information Collected Automatically

When you visit our website, the following may be collected automatically by our hosting provider (Cloudflare):

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device type and operating system

We do not use cookies for tracking or advertising. We do not use Google Analytics or any third-party tracking scripts.

How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiries and quote requests
  • Communicate about services or equipment you've expressed interest in
  • Schedule and perform laser cleaning work
  • Improve our website and services

We do not use your information to:

  • Send unsolicited marketing emails or spam
  • Sell, rent, or trade your personal information to third parties
  • Build advertising profiles

Third-Party Services

We use a limited number of third-party services to operate our website:

Service Purpose Data Shared
Cloudflare Website hosting, CDN, and security Standard web traffic data (IP, browser, pages visited)
FormSubmit.co Contact form processing Name, email, phone, message content submitted via the contact form
Google Fonts Typography Standard web request data (IP, browser)

Each of these services has its own privacy policy. We do not control how they handle data beyond what we submit to them.

Data Retention

We retain contact form submissions and project inquiries for as long as needed to serve you and maintain our business records. If you'd like us to delete your information, email us and we'll take care of it promptly.

Data Security

Our website is served over HTTPS (encrypted connection). We do not store sensitive personal information (credit cards, Social Security numbers, etc.) on our website. Contact form submissions are transmitted securely to our email.

Your Rights

You have the right to:

  • Access — request a copy of any personal information we hold about you
  • Correction — ask us to update or correct inaccurate information
  • Deletion — ask us to delete your personal information
  • Opt out — ask us not to contact you further

To exercise any of these rights, email us at info@chicagorust.com.

Illinois Residents

We do not collect biometric information. We do not sell personal information. If you have questions about your rights under Illinois law, please contact us.

Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

Contact

Questions or concerns about this Privacy Policy? Contact us:

Chicago Rust LLC
Email: info@chicagorust.com
Website: chicagorust.com